Dispute resolution system design

Conflict is a natural phenomenon in governance, elections, and development activities. Dispute resolution systems can be used to minimize the costs and negative outcomes of conflict.

A Dispute Resolution System is a set of actions to be taken, communication channels to be used, and individuals to be assigned when conflicts emerge and grievances are filed. By having this system in place stakeholders (e.g. community members) know what to do when a dispute arises and organizations (e.g., governmental offices) have a prepared protocol to ensure the issue is dealt with quickly and effectively.

MBB Consulting can build a Dispute Resolution System and launch its operations.