Mediation and Facilitation
Mediation and facilitation are the core Alternative Dispute Resolution Services. They have many things in common such as the use of a third party neutral to assist parties in the use of interest-based negotiation and other ADR techniques. So, too, are these processes distinct from one another.
Mediation is a problem-solving process, while facilitation is a decision-making process. Whether your issue exists between companies and communities, inside organizations, or among governments and societies, we can deliver the appropriate ADR service.
Between Companies & Communities
If you need to get a bunch of community members and leaders together to determine a consensus solution to an issue, facilitation can provide powerful support. When conflict flares up and you need to find a solution, mediation can take care of you.
When challenges exist, whether among management or between divisions, this is your solution. Depending on the specific issue, we'll provide mediation or facilitation to address inter-personal issues and set up sustainable agreements.
Among Governments & Societies
When a social challenge includes conflict and division among two or more groups, our consultants can facilitate decision-making negotiations and mediate problem-solving processes.
To In addition to mediation and facilitation, MBB Consulting specialized in community dialogue. To build trust, communication, and cooperation MBB Consulting can convene, design and facilitate community dialogues with diverse (and adversarial) stakeholders.
One of the challenges with securing agreements among divergent stakeholders around contentious social issues is that often times the stakeholders refuse or are reluctant to engage with opposing stakeholders. This is where community dialogues are valuable. Community dialogues happen before a multi-stakeholder negotiation, which seeks to secure an agreed upon solution.
Community Dialogues do not seek agreement, but rather understanding. Parties meet, discuss issues and learn about the other stakeholders and their perspectives. Successful dialogues can end with stakeholders who are willing to continue to talk and work with one another.